These terms regulate all users of all content of the domain http://www.decoartis.ee. The Terms and Conditions will be valid for all your future transactions with DecoArtis OÜ (Henceforth: DecoArtis OÜ may be referred to as ’Us’) and visits to the site. DecoArtis OÜ reserve the right to revise these terms and conditions.

Shopping

To make a purchase please choose a products and press button “Add to cart”. When products are chose please continue to fulfill your order with all required fields below at “Shopping Cart”. When shipment details and payment methods are chosen you’ll receive a proforma. When payment is received shipment starts to move with chosen method to specified method. No binding purchase agreement between you and DecoArtis OÜ has been made until you receive an order confirmation from us. Products shipping time to your wished adress is maximum 14 calendar days.

Deliveries

We will expedite your order as soon as possible. All orders are fulfilled at our office, Estonia within 1 business day. All orders are subject to availability. When your order is placed we will send you an order confirmation. Once your package is shipped we will send you an email with a tracking number for the package. Delivery time maximum 14 calendar days to clients adress. Estonia territory is free shipping , all other possibilities will be charger 15$ + VAT = 18€ shipping cost per package.

Shipping

For shipping charges, please view the DecoArtis OÜ shipping prices. Shipping costs will not be refunded for uncollected or rejected items. All orders are shipped with a freight forwarder. Orders can be tracked via freight forwarder’s website. Once the parcel has been shipped, you will receive an e-mail with a tracking number.

Payment

We accept card payments trough bank link, payments by proforma or cash on delivery. The full amount will be charged after checkout process. Prices include Estonian VAT at 20 %.  Shipping costs will be added to your order for orders outside of Estonia. For shipping charges, please view the DecoArtis OÜ shipping terms.

Exchanges and refunds

All goods purchased at http://www.decoartis.ee / are covered by the Estonian Sale of Goods Act. Please note that defects in products, which are caused by incorrect use or misuse, are not covered by the right of complaint. The items you wish to return mush have been handed over to a freight forwarder no later than 14 days after you received you order.  During 14 days following the delivery of your order, you may request exchange or refund of items, which you must return to us in perfect condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact. DecoArtis OÜ cannot accept returns where labels have been removed or the package is damaged. You are responsible for the shipping of returned items back to us. Items lost in transportation will not be compensated for.  Shipping charges on returned merchandise are at the customer’s expense. However, DecoArtis OÜ will not charge additional shipping on exchanges. Refunds for returned merchandise will be made to the original purchaser’s credit card within two weeks of the return of the product. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. For countries within the EU, VAT will be included in the refund. All exchanges are subject to availability.  Faulty items will be exchanged to the same type of product in the same size, subject to availability. Refunds for faulty items can be made within the 14-day period following delivery. Exchanges and returns can only be made as described DecoArtis OÜ’s instructions. Items cannot be exchanged or refunded at any of our retailers. Please note that items bought on SALE cannot be exchanged. Return address: DecoArtis OÜ Showroom at Tartu maantee 28, Tallinn 10115 , Estonia

Disclaimer

We do not guarantee that all the items available at the DecoArtis OÜ web shop are in stock at the time of your order.  We cannot warrant that the content of the site is at all time free of inaccuracies or typographical errors. DecoArtis OÜ may at any time change the content of the site. Though DecoArtis OÜ strive to always display the correct texts, images and pricing on the site and web shop, errors can occur. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or canceling your order. If we are unable to get in touch with you, your order will be automatically cancelled. Part of the services mediated through the site are performed and concerned for by outside organizations. In situations where we act as agent for such services, we cannot be held responsible for any errors resulting from their activities. DecoArtis OÜ cannot be held responsible for any damages caused from using the site or for that matter not being able to use the site. We cannot guarantee a problem-free uninterrupted and secure access to the site. We cannot guarantee that colours in the website are fully equivalent to the items’ actual colours. This depends partly on the colour settings of your computer and monitor.

Privacy Policy

All personal information saved at the site will be handled with most care. The information that we store will not be sold or used for any purposes other than making sure you get the best service possible. It will solely be used for informing you about special offers and other marketing activities related to the different units of DecoArtis OÜ. At all times you have the right to know what information is kept about you in our systems. This information can be requested by sending an email to info(at)decoartis.ee . If the information is incomplete or incorrect, you have the right to have the information corrected or deleted. All customers paying by card are subject to validation checks. DecoArtis OÜ make the reservation to delay any order if we suspect a further security control is needed.

Copyright

Copyright in the documents provided in this site (including logos, graphics, text, photos, icons, images, data, software and designs) are owned by DecoArtis OÜ. For press inquiries, please contact us at info(at)decoartis.ee

Security

DecoArtis OÜ use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. For security reasons, we do not store any payment information in our database.

Force Majeure

In case of Force Majeur, DecoArtis OÜ’s obligations are procrastinated. The contract between you and DecoArtis OÜ can in such cases be partially or fully terminated by yourself or by DecoArtis OÜ. A Force Majeur is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. DecoArtis OÜ will under such circumstances do everything we can to solve the matter for our customers as soon and entirely as possible.

Governing Law

These terms of use are construed in accordance with Estonian law and you agree that the Estonian courts will have exclusive jurisdiction for any dispute under this agreement. The laws of your country may be different from the laws in Estonia and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website. DecoArtis OÜ reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Violation of the site may be subject to prosecution.